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Adult Protective Services (APS)

 

We are here to help you. Our services are voluntary. We will not force you to move or do anything against your own will. We are here to help you live in a safe and healthy environment and receive the services you need. Please contact our office if you need help or have any questions. 907-269-3666.

File a REPORT of HARM or ask for help

• Adult Protective Services helps to prevent or stop harm from occurring to vulnerable adults. Alaska law requires that protective services not interfere with the elderly or disabled adults who are capable of caring for themselves.
• Vulnerable adults have
• a physical or mental impairment
• a condition or situation that prevents them from protecting themselves or from seeking help from someone else. 
• Alaska law defines vulnerable adults to include adults 18 years of age or older, not just the elderly.

Follow this link for information on the Adult Protective Services Program

 

Below are examples of things to report: (Follow link to Indicators)

The harm they suffer may result from abandonment, abuse, exploitation, neglect or self-neglect.

• ABANDONMENT is the desertion of a vulnerable adult by a caregiver.
• ABUSE is the intentional or reckless non-accidental, non-therapeutic infliction of pain, injury, mental distress, or sexual assault.
• EXPLOITATION is the unjust or improper use of another person or their resources for one's own benefit.
• NEGLECT is the intentional failure of a caregiver to provide essential services.
• SELF-NEGLECT is the act or omission by a vulnerable adult that results, or could result, in the deprivation of essential services necessary to maintain minimal mental, emotional, or physical health and safety.
  
  

Who are mandated reporters required to make a Report of Harm?

• Licensed health care providers; Mental health professionals; Teachers or other education staff; Pharmacists; Nursing home, residential care, and health facility administrators; Home health aides and emergency medical services personnel; Law enforcement personnel; Village Public Safety Officers (VPSO); Guardians and conservators; Village health aides; Social workers; Clergy ; Caregiver for the vulnerable adult; and employees of service grant agencies funded by the Department of Administration for the provision of services to older Alaskans, the Department of Health and Social Services, and the Council on Domestic Violence and Sexual Assault are “mandated reporters.
  Follow this link for more information and MANDATED REPORTER TRAINING.

What must be reported to Adult Protective Services?

• Any incident in which a vulnerable adult suffers harm from abandonment, abuse, exploitation, neglect or self-neglect.
  Follow this link for more REPORTING information
  
  

To Whom Should Reports be Made?

• Reports should be made to Adult Protective Services within 24 hours.
  
  

How is Confidentiality Protected?

• Investigatory reports and reports of the abandonment, abuse, exploitation, neglect and self-neglect of a vulnerable adult are confidential and are not subject to public inspection and copying. 
• Investigative reports may be used by appropriate agencies or individuals inside and outside of the state in connection with investigations or judicial proceeding involving the abandonment, abuse, exploitation, neglect or self neglect of a vulnerable adult. 
• Individuals who file a Report of Harm with Adult Protective Services shall remain confidential.  Reports may also be made anonymously.
  
  

Is there Immunity from Liability?

• Persons who make reports to Adult Protective Services in good faith are immune from liability and protected by law from retaliation.

How to make a Report of Harm on a vulnerable adult:

• You may call to report suspected abuse
  of a vulnerable adult to 1-800-478-9996.
• You may fax the Report of Harm form to 907-269-3648.
• You may complete the Report of Harm form on-line
  and submit it electronically.
  
  

Report of Harm Form (electronic submission)
Report of Harm Form (Word form)

Follow this link to find Partner Agencies

Follow this link to find information on General Relief Assistance

 

Brenda Mahlatini, Adult Protective Services Manager
550 West 8th Avenue        
Anchorage, AK 99501
Phone: 907-269-3666 or 1-800-478-9996 (in state only)
Brenda.Mahlatini@alaska.gov